Frequently Asked Questions

We’re afraid not. Only the person named on the card can use it. If you think they’d love Scitech, you can always gift them their very own membership.

Yes. If you get here and realise you’ve forgotten your card, you’ll be asked to verify your identity at the entry desk with valid photo ID.

Absolutely. Everyone listed on the membership application gets a card. The more the merrier, we say.

Don’t worry, it happens. Just call us on 9215 0740 during business hours and request a new card.

If you join while you’re here, we’ll do our very best to have your cards ready to pick up at the end of your visit. If you join online, over the phone or during peak visitation periods, your membership cards will be mailed to you within 10 working days.

Scitech T&Cs
Children under 4 years can only be admitted to the 10-minute Scitech Planetarium shows.

Children under 12 years must be accompanied by an adult.

Membership T&Cs

‘Membership’ or ‘Member’ includes ‘child’, ‘youth’, ‘adult’ and ‘mini-group’ members.

You will receive your Scitech Membership Cards in the mail soon, in the interim, please use your ORDER NUMBER to make any online bookings in our Membership reservation link.

‘Mini-group’ Membership is limited to 2 adults and up to 6 dependents (child 0-12 and youth 13-17 years) residing at the same address/living within the same household.

‘Mini-group additional child’ memberships can only be purchased in conjunction with a ‘Mini-group’ membership.

Unless otherwise stated, Membership commences on the date of purchase or issuance and is valid during the period up to and including the date of expiry.

Memberships are non-refundable and cannot be paid on a pro-rata basis for part of a year.

Your Membership card is non-transferable. Only the named person/s listed on your Membership card may use it.

Your Membership card is required for entry to Scitech. If you have forgotten your card, we will ask you for (photo) ID to assist with verifying you on our membership database.

When using a concession card to purchase an Adult Membership, we recognise the following concessions:

• Centrelink issued Pensioner Concession card
• Centrelink issued Health Care card
• Seniors cards issued by any Australian State or Territory government
• Australian Veterans’ Affairs card
• Full time Australian tertiary student cards

Once activated, Membership cannot be suspended by the Member.

A Membership will be considered ‘lapsed’ if not renewed by the due date.

Reproduction of a Membership card in any form is strictly prohibited.

Your Scitech Membership entitles you to receive updates on events, experiences and exhibitions. The primary membership cardholder(s) is/are responsible for ensuring the details of their Membership is always correct. If you wish to unsubscribe to our email communications, please follow the prompts on your next newsletter. If you wish to update your details or communication preferences, please phone 08 9215 0740 during business hours or email our Membership team.

Scitech may terminate your Membership if you fail to comply with these Terms & Conditions; abuse any privilege afforded to you under the Membership program, or misuse your Membership card or breach the conditions of entry.

Scitech collects and manages your personal information in a professional and responsible manner and in accordance with the principles of privacy law. Personal information provided will only be used for Scitech purposes, such as the administration of Memberships, the provision of Membership benefits and planning, research and marketing of the Membership program. Please see our Privacy Policy for further details.
Scitech reserves the right to update or change these Terms & Conditions of membership benefits at any time without prior notice.