Frequently Asked Questions

Yes, this is one of the best things about being a Scitech member. Not only do you have access to Scitech, but you also gain access to other science centres in Australia.

If you are travelling overseas, you have access to reciprocal benefits at over 200 Science Centres and Museums worldwide through the ASTC passport program (www.ASTC.org/passport/).

We love to hear from our members and also welcome your thoughts on Scitech membership, your experience with us and, of course, what we could do better. Feel free to contact us.

You can either log into the Member Portal and renew online, drop into Scitech, email or call us on 9215 0740 during business hours – just have your membership number ready.

You can either log into the Member Portal to update your membership information, drop into Scitech, email or call us on 9215 0740 during business hours – just have your membership number ready.

A reminder email will be sent leading up to your membership expiring. You can log into the Member Portal to find out when your membership expires, or contact us directly via email or call us on 9215 0740 during business hours.

We love all our members, but we’ll tell you a secret: our favourite members are the ones who volunteer. Spreading the word (and the love) of all things STEM is why Scitech runs an active volunteer program . Alternatively, there are many citizen science projects to be a part of.

As if being a member wasn’t beneficial enough, we like to give you money off, too. Your membership includes:

• 10% discount at The Discovery Shop
• 10% discount for Children’s Birthday Parties
• 10% discount for selected workshops
• 10% off selected events, including Adults Only 18+ events

Be sure to have your membership card or membership number ready to redeem these discounts.

Generally, we communicate with the primary contact person on the membership by email.

To stay informed with Scitech updates, including what’s coming up, and events or workshops with member discounts, make sure you’re subscribed to our mailing list; just contact our Marketing team to request to be subscribed! You can contact the team at marketing@scitech.org.au

As a Scitech member, you can redeem 25% off on up to 4 children tickets for your family and friends with your unique discount codes!

Discounted tickets are valid for 12 months and are only redeemable online. This benefit is only applicable for the Child ticket type.

When you sign up to be a Scitech member, you will receive an email to the nominated email address a few days later. This email contains your four unique discount codes. If you do not receive this email, it may have landed in the ‘other’ or ‘spam’ inboxes, so please check here first.

If you haven’t received them, please contact us with your name and membership number via phone or email.

Don’t fret – these things happen! When you sign up to be a Scitech member, you will receive an email to the nominated email address a few days later. This email contains your four unique discount codes. If you do not receive this email, it may have landed in the ‘other’ or ‘spam’ inboxes, so please check here first.

Alternatively, please contact us with your name and membership number via phone or email.

Limited paid parking is available at City West. Scitech visitors have access to a $5 for 5 hours parking ticket via parking machines located inside City West Centre. Just remember to make a note of your licence plate number.