Frequently Asked Questions

Yes, you can. If you decide you want to become a member after spending the day with us, we’ll deduct the cost of your admission ticket from a new membership.

The only thing we ask is that you join on the same day as you visit, otherwise the offer isn’t available.

Oh, and the maximum number of general admission tickets you can apply to your new membership cost is limited to the number of members who join.

Come to Scitech for the day, stay for the year.

Yes! Tables and chairs are available in the City Views eating area, where there is also a water fountain. We highly encourage all of our visitors to consider the environment and use reusable food containers and water bottles where possible.

Tickets to Scitech can be purchased at the door, however we strongly encourage online ticket orders to secure your attendance and avoid any disappointments.

All youth can enter unaccompanied. Visitors under 12 must be accompanied by someone aged 16 or over.

Some booked workshops (eg Scitech Lab workshops) do allow children under 12 to be dropped off as part of the program’s terms and conditions.

Eligible forms of concession include: Centrelink-issued Pensioner Concession cards or Health Care cards, Seniors cards issued by any Australian State or Territory government, (Australian) Veterans’ Affairs cards and Australian full-time tertiary student cards.

All staff at Scitech who work directly with children have a current ‘Working with Children’ check as a condition of employment.

There is a lift available – it goes from the car park to the ground and first floor. The entrance to the Science Centre is on the first floor.

Prams are permitted in throughout our Science Centre however they are not permitted in our theatres.

Pram parking is available near Discoverland.

There is a lift available – it goes from the car park to the ground and first floor. The entrance to the Science Centre is on the first floor.

Our galleries and shows are all wheelchair accessible.

Accessible toilets are available inside the Science Centre on the first floor.

It’s self-paced exploration. Generally, we recommend allowing two and three hours, depending on which experiences you choose to explore. Your ticket includes entry to all our regular shows and exhibitions. Your Scitech ticket is valid all day, so you can leave and re-enter as many times as you’d like.

We keep all lost property for two weeks. Please call us on 08 9215 0700 or enquire at the Admissions desk.

Yes, Scitech is for everyone! We’re an all ages Science Centre. There’s plenty to do, see and experience for all.

For adults visiting without children, we particularly recommend checking out a Planetarium show, our current feature exhibition and our newest gallery, Kaartadjin Koorliny.

Yes there is, please see below.

Limited paid parking is available at City West. Scitech visitors have access to a $5 for 5 hours parking ticket via parking machines located inside City West Centre. Just remember to make a note of your licence plate number.

Vending machines are available in the City Views eating area.

During school holidays and other busy periods, we may have pop-up food and coffee vendors as well.

There is a cafe (not operated by Scitech) on the ground floor of the City West Centre, and several food outlets at nearby Watertown Brand Outlet Centre.

You are also welcome to order through a food delivery service, such as Uber Eats or Deliveroo.

Bag shelves available in the City Views area, and in the Planetarium on the ground floor. This storage is not secured or monitored, so please take your valuables with you. Scitech cannot take responsibility for any loss or damage to items left in our bag storage area.

Some of our partners do offer free entry as part of their Employee Benefit Programs. Each partner is different – please contact the Employee Benefits or Human Resources team at your employer to find out how what’s available. Please note that Scitech staff generally cannot answer questions about how these passes are allocated.

We offer concession priced Adult Tickets upon presentation of a current Australian Pensioner Concession Card, Health Care Card, Commonwealth Seniors Health Card, Veterans Affairs Card or fulltime Tertiary student card. We offer free entry to carers upon presentation of a current Companion Card.

The Scitech Lab is located on the first floor, opposite the The Discovery Shop

If a ticketed event or Scitech experience requires you to buy an additional ticket, it will be clearly indicated on all publicity and communications. If you’re unsure, just ask us.

Please see all terms and conditions here.