Frequently Asked Questions

Yes! Tables and chairs are available in the City Views eating area, where there is also a water fountain. We highly encourage all of our visitors to consider the environment and use reusable food containers and water bottles where possible.

Yes, tickets can be purchased on the day at the Admissions desk.

During busy periods, such as the school holidays, we sell tickets at the Ticketing Booth on the ground floor. This allows us to open more ticket windows and get you into the Science Centre faster. At all other times, tickets are available from Admissions on the first floor.

If you have memberships, free passes, or have bought tickets online, you can skip the queue and head straight upstairs.

All youth can enter unaccompanied. Visitors under 12 must be accompanied by someone aged 16 or over.

Some booked workshops (eg CSIRO Lab workshops) do allow children under 12 to be dropped off as part of the program’s terms and conditions.

Eligible forms of concession include: Centrelink-issued Pensioner Concession cards or Health Care cards, Seniors cards issued by any Australian State or Territory government, (Australian) Veterans’ Affairs cards and Australian full-time tertiary student cards.

Bookings are valid for your Scitech Lab workshop only (link to Experiences). If you’d like to visit the Science Centre before or after your program, you will need to purchase an Admission ticket.

There is a lift available – it goes from the car park to the ground and first floor. The entrance to the Science Centre is on the first floor.

Prams are permitted in throughout our Science Centre however they are not permitted in our theatres.

Pram parking is available near Discoverland.

There is a lift available – it goes from the car park to the ground and first floor. The entrance to the Science Centre is on the first floor.

Our galleries and shows are all wheelchair accessible.

Accessible toilets are available inside the Science Centre on the first floor.

It’s self-paced exploration. Generally, we recommend allowing two and three hours, depending on which experiences you choose to explore. Your ticket includes entry to all our regular shows and exhibitions. Your Scitech ticket is valid all day, so you can leave and re-enter as many times as you’d like.

We keep all lost property for two weeks. Please call us on 08 9215 0700 or enquire at the Admissions desk.

Yes! If this is your first time visiting the Science Centre, we suggest buying a day ticket and then buying a Scitech Membership (link to Become a member) afterwards.

We’ll credit today’s ticket towards your Membership.

Please note that this offer is only valid for the day of your visit. The maximum number of general admission ticket you can apply is limited to the number of members you join. To join us, please ask at the Admissions desk.

Yes, Scitech is for everyone! We’re an all ages Science Centre. There’s plenty to do, see and experience for all.

For adults visiting without children, we particularly recommend checking out a Planetarium show, our current feature exhibition and our newest gallery, Kaartadjin Koorliny.

Limited paid parking is available at City West. Scitech visitors have access to a $5 all-day parking ticket via parking machines located inside City West Centre. Just remember to make a note of your licence plate number.

Vending machines are available in the City Views eating area.

During school holidays and other busy periods, we may have pop-up food and coffee vendors as well.

There is a cafe (not operated by Scitech) on the ground floor of the City West Centre, and several food outlets at nearby Watertown Brand Outlet Centre.

You are also welcome to order through a food delivery service, such as Uber Eats or Deliveroo.

Bag shelves available in the City Views area, and in the Planetarium on the ground floor. This storage is not secured or monitored, so please take your valuables with you. Scitech cannot take responsibility for any loss or damage to items left in our bag storage area.

Some of our partners do offer free entry as part of their Employee Benefit Programs. Each partner is different – please contact the Employee Benefits or Human Resources team at your employer to find out how what’s available. Please note that Scitech staff generally cannot answer questions about how these passes are allocated.

We offer concession priced Adult Tickets upon presentation of a current Australian Pensioner Concession Card, Health Care Card, Commonwealth Seniors Health Card, Veterans Affairs Card or fulltime Tertiary student card. We offer free entry to carers upon presentation of a current Companion Card.

The Scitech Lab is located on the first floor, opposite the The Discovery Shop